Once an order is placed, you will receive an e-mail confirmation from us letting you know that your order has been confirmed.  Purchased items will be shipped within 3-5 business days of the order.  Generally shipping times will be prompt, but please allow up to 2 weeks for delivery to arrive.  If you have not received your purchase after 3 weeks, please notify us at with the details of your purchase.  A customer service representative will follow-up with you within 1-2 business days of your inquiry.